ANDERSON — Katherine Holtzleiter recalls when she took over as chief of the Madison County Juvenile Probation Department 20 years ago. Her staff was so overwhelmed with physical paperwork they could hardly spend time with their clients.
When she leaves the department this week, it will be almost completely paperless.
Holtzleiter will wrap up her tenure as chief and 30 years at the department on Friday, and she said one of her proudest accomplishments was bringing the juvenile probation program into the digital era.